
Frequently Asked Questions
Payments: A deposit is due upon accepting the estimate. The remaining balance is due in full at the completion of the installation. Invoices will be emailed to you at completion. You can make your final payment at that time, or pay your invoice on-line that day.
Pricing: Our lighting designs are tailored to each home. We use commercial quality materials and warranty all of our work. Residential projects range from $400-$5000. We use the best material in the business. When receiving bids remember to compare apples to apples. Ask about their warranty, material grade, and what’s included.
Installation: We use professional grade materials to give your home that greeting card look you want. Installation can take anywhere from 1- 8 hours. It does not include electrical work. We work with qualified electricians that can handle all your needs. The best situation is to have a dedicated circuit for your holiday lights. This puts an end to those annoying moments when you realize plugging in the hair dryer blew your circuits. Our warranty does not cover acts of god, bad weather or vandalism. Service disruptions caused by any of those factors is not included and will incur a service charge.
Products: We are committed to using the best products available on the market. We use Professional grade lights that have a 3 year warranty, not box store brand “commercial” lights. In addition our lights have the lowest amount of lead in the industry. Our greenery is made of the highest quality materials and offer the most tips on the market. The LED’s we use have “True Colors”, no freaky bluish lights here. If you have any questions or require specifications please Contact us.
Removals: Lights and greenery are removed starting the first week of January. We recognize that the traditions of some of our clients dictate that the lights be taken down immediately after Christmas day, and others taken down after the 6TH. Please indicate if you require removals done at or around those particular days at the time of installation. Otherwise all lights and greenery will be taken down on After January 2ND, in order of proximity.
Bins: 10 Gallon bins are provided for storage, and are included with your purchase of lights. Storage for greenery is not included. We do sell storage receptacles for your greenery.
Storage: Storage is not included in your pricing unless specified. We will wrap and label your lights at the removal. If we are storing your lights we will remove them and take them with us. If not, someone will have to be home to receive them or a location on the property must be chosen for us to leave the bins. Bringing the bins to the attic or basement is not included in the pricing unless otherwise specified.
Insurance: Copies of our Certificates of Insurance for General Liability and Workman’s Compensation can be provided by fax or pdf file.
Electrical: Older homes usually do not have dedicated power outlets solely allocated for outdoor use. There’s 2 options for this situation. #1- Use LED’s. Our products come in fantastic colors and burn 1/5 the energy of it’s incandescent counter parts. These lights are now available in C7 & C9 bulbs as well as super minis. #2- Have a qualified electrician run an extra circuit from you panel outside. This typically runs about $400-$1000. Please have the power issues rectified before installation day. Click here for more electrical information and links on trouble shooting GFIC… GFI… Outdoor receptacles.
Lights By Others: On occasion we will install lights from another contractor’s previous installation. Pricing depends on the condition of the lights and the amount of time for installation. We do not install retail lights purchased by homeowners.
Garlands & Wreaths: Greenery is a welcomed addition to any entry way. We can provide you with wreaths and garlands for your home. If you wish to decorate them prior to us hanging them please indicate so at the time of signing the estimate. We will give you the greenery at the start of the installation and hang it last. If you require more time than that we can arrange to have it picked up or delivered earlier.
Discounts: 20% OFF – Book Early and receive 20% OFF orders over $1000 if you book before 10/15. Referrals: Receive a FREE 24″ Wreath or $50 Off your installation for each person you refer that installs with us.

